1. Q: Are you a factory or a trading company? A: We are trading company with our own holding factories 2. Q: Can you provide free sample? A: We provide existing samples for free, but freight will be on your side. For customized sample,We will charge sample fee 3. Q: What's your MOQ? A: For items in stock,1pcs is ok, for customlized order,depending on different items. 4. Q: What products do you mainly supply? A: We mainly supply spare parts for contruction machine and pumps 5. Q: What is your delivery time? A: Generally 3-4days after payment for stock 10-15days after payment for customized order,It depends on the products & quantity. 6. Q: Which port will you ship the goods ? A: We offer price of EXW, you can choose delivery by air, vessel, or international express. Shipping port can be Ningbo,Shanghai. 7. Q: What’s the payment term. A: Payment by western union or money Gram ; or tt. TT30% deposit before producing and 70% balance for bulk order before shipment. 8. Q: How to start order with you ? A: Firstly let us know your reqirements or application.Secondly we quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit formal order .Finally, we arrange the produciton.